Clinics

Nova Clinics

Outpatient care with registered practitioners, structured records and a direct line to pharmacy fulfilment. In person at our clinics, or by video from home.

PMDC
Registered practitioners
Multi
Specialties on offer
Video
Or in-person consults
e-Rx
Straight to pharmacy
Specialties

Our medical specialties

A comprehensive range of healthcare services under one roof.

No specialties added yet.
What we offer

Clinical services

Everyday outpatient care, delivered consistently whether you attend in person or by video.

General consultation

Assessment of new symptoms, examination where appropriate, and a documented plan with prescription or referral as needed.

Video consultation

Remote review for conditions that can be safely managed without physical examination, with the same record keeping as an in-person visit.

Chronic disease management

Structured follow-up for diabetes, hypertension, asthma and thyroid disease, with scheduled reviews and medication titration.

Minor procedures

Dressings, wound care, suture removal, injections and other minor treatments carried out under aseptic technique.

Vaccination

Adult and childhood immunisation from cold-chain-controlled stock, with the batch recorded against your file.

Health screening

Blood pressure, BMI, blood glucose and general wellness checks, with onward referral when a result needs investigation.

Doctor consultation
Nova Clinics facility
Our approach

Patient-centric healthcare

At Nova Clinics we prioritise your comfort and time. Our digital appointment scheduling ensures minimal waiting times and maximum consultation quality.

  • Real-time appointment booking through our platform.
  • Modern diagnostic technology integrated with clinic workflows.
  • Integration with Nova Pharmacy for immediate medicine fulfilment.
Clinical governance

How care is kept safe

The controls behind every appointment, in the clinic and on video.

  • Doctors consulting through Nova hold current registration with the Pakistan Medical and Dental Council, verified before they see patients.
  • Practitioners work within their declared scope of practice and specialty.
  • Registration status is re-checked on renewal, and lapsed registration removes access to the consultation platform.

  • Every consultation produces a clinical record: presenting complaint, assessment, plan and any prescription issued.
  • Prescriptions are issued electronically against your account and can be dispensed at any Nova Pharmacy or elsewhere.
  • Records are retained securely for the period required and released only to you or with your consent, except where the law requires disclosure.

  • Video consultation suits review, follow-up and conditions that do not require physical examination or investigation.
  • Where a condition cannot be safely assessed remotely, the doctor will convert the consultation to an in-person appointment or refer you onward.
  • Remote consultation is never appropriate for emergencies, chest pain, breathing difficulty, severe bleeding, stroke symptoms or suspected poisoning.

  • Single-use consumables are used for injections and dressings and disposed of as clinical waste.
  • Clinical surfaces and equipment are cleaned between patients.
  • Sharps and biohazard waste are segregated and removed through licensed handlers.
Legal & patient rights

What you are entitled to

Your rights when you consult a Nova practitioner, and the boundaries of the service.

Informed consent

You will be told what is proposed, the likely benefits and material risks, and any alternatives, before any examination or procedure. You may decline at any point.

Confidentiality

Consultation content is confidential between you and the practitioner. Corporate sponsors and employers never see individual clinical information.

Access to your record

You may request a copy of your clinical record, or ask for corrections, as described in our Privacy Policy.

Complaints

Concerns about clinical care are investigated and answered. Contact us through the contact page and ask for a clinical review.

FAQs

Common questions

Book through the app or website by choosing a specialty and an available slot. You will receive confirmation and a reminder before your appointment.

Yes, where the doctor judges it clinically appropriate. The prescription is issued against your account and can be dispensed at any Nova Pharmacy. Some medicines cannot be prescribed remotely and will require an in-person assessment.

Reschedule from your account. Refunds for paid video consultations require cancellation at least 12 hours before the scheduled time, as set out in our Refund Policy.

No. If your employer sponsors your care through a corporate partnership, they see only aggregate usage. Your consultations, prescriptions and clinical notes are never shared with them.

Book your consultation

Our clinic reception can help you choose the right specialist. Book a video consultation or visit any Nova Clinic.

Our Locations