Support

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Questions about an order, a prescription or a product? Our pharmacist-led support team is here around the clock — pick whichever channel suits you.

24/7
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< 1 day
Email response time
Licensed
Pharmacists on call
Nationwide
Delivery coverage
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Head office

Nova Pharmacy
Building 80, near Hockey Stadium,
Block D2, Phase 1, Johar Town,
Lahore, Pakistan
Phone & WhatsApp
+92 332 222 1005

See all Nova branches

Business hours

  • Phone & WhatsApp support 24 / 7
  • Pharmacy counter 24 / 7
  • Head office, Mon–Fri 9:00 – 18:00
  • Head office, Saturday 10:00 – 16:00
  • Head office, Sunday Closed

Times shown are Pakistan Standard Time (PKT, UTC+5).

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Find us

Visit our Johar Town head office

Free parking is available beside the building. Ask for the pharmacy counter on the ground floor.

Building 80, near Hockey Stadium, Block D2, Johar Town, Lahore

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Still looking for an answer?

Most questions about delivery, prescriptions, returns and payments are already answered in our help centre.