info@novahealth.pk +92 332 222 1005
Support

Get in touch

Questions about an order, a prescription or a product? Our pharmacist-led support team is here around the clock — pick whichever channel suits you.

Call +92 332 222 1005 Chat on WhatsApp
24/7
Support availability
< 1 day
Email response time
Licensed
Pharmacists on call
Nationwide
Delivery coverage
Support channels

How would you like to reach us?

Every channel reaches the same team. For anything involving your medication, phone or WhatsApp is fastest.

Phone support

Speak to a pharmacist or a support agent directly, any time of day.

+92 332 222 1005

WhatsApp

Send a prescription photo or track an order without leaving the chat.

Start a chat

Email us

Best for billing questions, documents and anything you need in writing.

info@novahealth.pk

Browse the FAQs

Delivery times, returns, prescriptions and payments — answered already.

Read the FAQs
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Head office

Nova Pharmacy
Building 80, near Hockey Stadium,
Block D2, Phase 1, Johar Town,
Lahore, Pakistan
Phone & WhatsApp
+92 332 222 1005
See all Nova branches

Business hours

  • Phone & WhatsApp support 24 / 7
  • Pharmacy counter 24 / 7
  • Head office, Mon–Fri 9:00 – 18:00
  • Head office, Saturday 10:00 – 16:00
  • Head office, Sunday Closed

Times shown are Pakistan Standard Time (PKT, UTC+5).

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Health tips, new arrivals and branch news.

Find us

Visit our Johar Town head office

Free parking is available beside the building. Ask for the pharmacy counter on the ground floor.

Building 80, near Hockey Stadium, Block D2, Johar Town, Lahore

Get directions

Still looking for an answer?

Most questions about delivery, prescriptions, returns and payments are already answered in our help centre.

Visit the FAQs About Nova Health