Order Processing and Timelines
All orders are processed within 1-2 business days, excluding weekends and public holidays. You will receive a further notification when your order has shipped.
Domestic Shipping Rates and Estimates
Shipping charges for your order are calculated and displayed at checkout. We offer the following delivery options.
| Shipping tier | Estimated transit time | Price |
|---|---|---|
| Standard Delivery | 3-7 business days | Calculated at checkout |
Shipment confirmation and order tracking
You will receive a Shipment Confirmation email once your order has shipped,
containing your tracking number. The tracking number becomes active within
24 hours.
International Shipping
We currently do not offer international shipping. We apologise for any inconvenience this may cause.
Damage or Loss
Nova Health is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.